Position: Sales Desk & Wall Monitor

Hours: 12-34hrs/Week
Pay Rate: Starting at $16.30 plus sales incentives
Positions available at both locations:

• Northeast - 21 NE 12th Ave Portland OR 97232
• Beaverton - 10860 SW Barnes Rd Portland OR 97225

General Description:

Established in 1987, Portland Rock Gym’s mission is to teach and train well-rounded, life-long rock climbers indoors, and out at the crags, as well as celebrate and preserve our local cliffs and boulders through community involvement. We strive to meet this goal through helping to foster an inclusive and diverse community of kind and supportive climbers, through providing excellent customer service, professional instruction, and maintaining exceptional facilities.

Ideal candidates will be welcoming, proactive, and comfortable helping anyone in the gym to find the right gear, membership, or whatever it takes to meet their goals. Sales experience is highly desirable, but more importantly, we’re looking for people that are eager to develop those skills and connect with others authentically. 

What makes a great salesperson at Portland Rock Gym?

• Knowing what you’re selling and believing in our mission
• Following a consistent interpersonal approach
• Learning to read customers’ needs and adapting communication styles
• Staying positive and motivated 
• Being part of the team and contributing to a supportive work environment

We believe that sales isn’t about pressure but connection. Great salespeople listen carefully, understand customers’ goals, and offer solutions. Whether you’re helping someone choose their first membership or helping get something like a private lesson on the calendar, you’re an essential part of their climbing journey. 

General Duties/Responsibilities

• Sell memberships, day passes, and rental equipment with empathy, enthusiasm and product knowledge
• Handle cash register sales and complete transactions efficiently 
• Answer questions via email and phone promptly 
• Greet and check members in with a friendly and professional attitude
• Monitor climbers for unsafe situations and intervene when necessary
• Belay for various groups, parties, and programs as needed
• Help maintain the cleanliness and presentation of the facility
• Perform top rope belay tests, auto belay, and bouldering orientations
• Enforce gym rules and policies respectfully and consistently
• Follow up with guests and members to ensure a great experience and answer questions

Minimum Requirements

• At least 18 years of age
• At least 6 months customer service or sales experience
• At least 6 months of top rope belay experience
• Availability for regular evenings and/or weekends
• Basic familiarity with the proper use of ropes, harnesses, climbing shoes, carabiners and belay devices
• Lifting and carrying up to 50lbs
• Pass a criminal background check

Things We Love to See

• 1 year or more of sales experience 
• Lead climbing and belaying experience

If you’re someone who gets energy from helping others, sees sales as a form of strong customer service, and wants to work in a dynamic environment, we’d love to hear from you!

Click Here to Apply Now

Position: Janitorial Staff - Beaverton Location

Hours: 24 Hours Per Week

Pay Rate: $17.25-$18.75 hourly, Commensurate with experience

Application Deadline: Position open until filled

Location: 10860 SW Barnes Rd. Portland, OR 97225

Job Description

As a member of our janitorial team you will work closely with the Gym Manager and Janitorial Coordinator to provide members with consistently clean and well maintained spaces. In addition to maintaining well stocked toiletries, amenities and a clean facility both inside and out, the janitorial team is responsible for owning their share of the customer experience.

Most of your time would be spent completing janitorial tasks, working with staff, contractors, and communicating and advancing the cleaning duties/responsibilities of other gym staff across all departments. As a part of our team, you are also a part of the overall success of the business. You will have to work well with the rest of our staff and management teams. 

Job Responsibilities 

• Clean. As the Janitorial Staff you would be expected to be able and willing to complete any cleaning task that needs to be done
• Coordinate with the Janitorial Coordinator and Gym Manager to identify necessary cleaning projects and ensure that spaces are well stocked with amenities and janitorial supplies

Requirements

• Commercial janitorial experience

Nice to Have:

• An active interest in rock climbing and/or bouldering

To apply, please send your cover letter and resume to aaron@portlandrockgym.com

Please do not call to inquire about this position. Only applicants who are selected will be contacted for an interview. Thanks! We’re looking forward to meeting you!